Business resource centers would help start-ups

A group of Utahns is pushing for a set of business resource centers throughout the state to help both start-up and existing businesses thrive.

Speaking Wednesday at the Legislature's Business and Labor Interim Committee, supporters said having "one-stop shops" for business owners could help grow the state's economy by giving start-ups a better chance to succeed. By having information and coordination services at the centers, business owners could avoid having to get information and mentoring from a bunch of different places, they said.

Cece Mitchell, vice president and director of the Zions Business Resource Center and chairwoman of the Business Resource Center Organizational Board, said entrepreneurs now are "chasing themselves all over the state, trying to find help" from various agencies.

"All of the sudden, they have all this criss-crossing and they can't remember where they started and where they wanted to end up, and they end up very frustrated and going it on their own, for the most part," Mitchell said. "So our goal with the business resource centers is to help them through that process."

She likened the current situation to a set of puzzle pieces. "Another way to look at it is that we have all these pieces of the puzzle out there and they're touching but they're not really connecting. And by creating the business resource centers and having them share information and coordinate efforts, we put the pieces of the puzzle together and it just flows from one to the other," she said.

Mitchell stressed that each center would be customized to meet the needs of the local community and coordinate the efforts of agencies such as business development centers, chambers of commerce, academic institutions and others. Business owners could call or visit "and rather than have to go from place to place and ask each of those service providers, 'Can you help me?' they could sit down with a person in the BRC and have a plan that is designed for them to direct them to the group that can help them, instead of having them just butt up against walls everywhere they go."

Gary Harter, managing director of the Governor's Office of Economic Development, noted that 97 percent of the state's businesses are small businesses and 60 percent have four or fewer employees. Utah fares well nationally in starting up businesses, but 65 percent to 70 percent fail in their first five years.

A draft bill establishing the centers is expected to be ready for the committee in November. It likely will have GOED as the host agency, plus an executive board and an advisory board.