As panicked shoppers made 911 calls and hid in fear, Salt Lake City police officers nearby responded. Salt Lake City Police Sgt. Andy Oblad raced inside the mall toward the gunfire. He was joined by Hammond and three more officers. Even more officers were on their way into the mall behind them.

Talovic was inside the Pottery Barn Kids store when the officers confronted him. He fired on them in the hallway, taking cover behind a door.

"I couldn't believe this was actually happening," Salt Lake City Police Sgt. Josh Scharman said in an interview earlier this month. "How do you get to this?"

When pressed in the interview, Burbank revealed to the Deseret Morning News Talovic's final words to one of the officers before he died in the shootout with police: "F--- you." It was not, he said, a religious utterance as some have claimed (for Talovic was Muslim).

The Salt Lake City Police Department has reviewed the shooting and concluded that the officers did everything properly. The chief hailed his officers for their bravery. He said they ran into the gunfire, even as some 911 callers claimed there was a second gunman.

"When you look at it, seconds matter," the chief said. "Had he (Talovic) walked about 25 feet down the hallway, that may have been more people."

Burbank said he is proud of how all of his officers responded that night and afterward. Employees all over the department have been impacted and have expressed feelings of remorse or wondering if they could have saved another life.

The officers involved in the shooting have undergone many debriefings and met with counselors. While they are coming through it just fine, Burbank said it still has an impact.

"Our officers had to shoot and kill an 18-year-old kid to stop him from doing this," he said.

Suljo Talovic said his family is still hurting from the loss of their son and everyone else in the shooting. The Talovics buried their son in Bosnia.

"My wife sick. My kids sick, everybody almost sick," he said. "Myself inside, I feeling bad. I broken heart."

Final report

The Salt Lake City Police Department and the FBI hope to release some of their findings into the Trolley Square massacre soon.

Burbank said he plans to release a report based upon what evidence and interviews investigators have exhausted.

"For the sake of victims and all the people who have questions," he said.

Before that report is released there is still much to be gathered. Investigators are still questioning people and tracing the guns that Talovic used.

Police said the shotgun was purchased legally. The handgun was not.