Salt Lake City police released the 911 calls and radio traffic after a request from the Deseret Morning News and other news media outlets under the Government Records Access Management Act. Police and fire dispatchers working the night of Feb. 12 took approximately 641 calls in a two-hour period after the shooting first started.

Panicked employees, shoppers and people dining at restaurants inside the mall can be heard giving descriptions of Talovic's homicidal march from the parking terrace to the center of the mall itself.

"We just heard gunshots outside and people are screaming," said Rene Roberts, an employee at the Green Street Social Club.

Roberts made one of the first calls to 911 after Talovic started shooting in the west parking terrace.

"Oh my gosh, oh my gosh. There's like, people, like, running," she said.

Killing spree

Armed with a 12-gauge shotgun, a .38-caliber handgun, a backpack full of ammunition and a bandolier of shotgun shells around his waist, Talovic opened fire at the mall. He shot and killed Jeffrey Walker, 52, in the parking terrace and wounded his 16-year-old son, Alan "AJ" Walker.

MacKenzie Flanders sobbed into the phone as she described encountering the wounded teen.

"There was shots fired and a kid came running up to our car asking for help and he was covered in blood and there were shots being fired towards us and we just drove away!" she said.

"Do you know who's been hit?" the dispatcher asked.

"I have no idea. I don't know who these people are," Flanders replied.

Another woman stayed with Walker.

"We have a kid here that was shot and there's somebody shooting up here at Trolley Square," she told 911. "I think he's shot in the head."

Police said Talovic shot Shawn Munns, 34, in the courtyard. He was able to run around to the Hard Rock Cafe.

"We have a man who has been hit. He is inside," a Hard Rock employee named Angela told the 911 dispatcher.

Meanwhile, Talovic continued his killing spree. Brad Merrill told dispatchers he heard at least 10 shots fired.

"There's a guy with a shotgun shooting up Trolley Square," he said. "I saw him with a shotgun. He shot out a window and was chasing somebody. He was running around the main floor of Trolley Square."

Police said Vanessa Quinn, 29, was shot and killed outside Bath and Body Works. She was on her way to meet her husband to purchase wedding bands.