From Deseret News archives:

Big prescription label error shakes up Bountiful mom

Tot gets 5 times too much of drug due to mistake

Published: Thursday, Dec. 7, 2006 11:44 p.m. MST
 |  E-MAIL | PRINT | FONT + - 
Vanderlinden "did the right thing" by calling the pharmacy back to question the dosage, says Crouch. Those are the same words used by the manager of the Bountiful Walgreen's that filled Lily's prescription and by a spokeswoman for Walgreen's corporate office in Chicago.

"You should always question anything you're concerned about" when it comes to a prescription, says Lani Palauni, manager of the Bountiful Walgreen's pharmacy, who added that she can't comment on Vanderlinden's specific case because of patient privacy laws.

"We regret we didn't catch the error at the time," said Walgreen's corporate spokeswoman Carol Hively. "We have apologized, refunded her co-pay and provided additional treatment" (a cream for Lily's yeast infection). She said Walgreen's is investigating how the error happened.

The chain has a "multi-step filling and verification process the pharmacist should follow to ensure that the medicine is correct for the patient," she said. "We investigate every error to try to prevent it from happening again. We also have staff at our corporate office dedicated to preventing prescription errors."

Story continues below
As for Vanderlinden, she says the episode has made her nervous about future prescriptions. "I'm going to be a more informed consumer," she says. "In the past, when a doctor has handed me a prescription, I just put it in my purse and dropped it off at the pharmacy." From now on, she says, "I'm going to make sure it's legible and make sure when I pick up the prescription it's the same."


E-mail: jarvik@desnews.com

Comments

You can be the first to comment on this story.

Image

Becky Vanderlinden holds daughter Lily, who received five times the dose of antibiotics that her doctor ordered. Vanderlinden had called the pharmacy to check the dosage and was told it was correct. But the label was wrong.

previousnext

Latest comments

I find it interesting that many of the same people who say that we can't...

Cougs begin bowl preparations

None of these teams is going to be easy. They all have fine football...

Max Hall issues apology

Max, no apology was necessary, but the apology was polically correct. If...

Very good piece of writing, Amy. You summarized what many of us have been...

U. eyes bowl for redemption

How is a top 25 finish make Utah a top twenty team? I think what the poster...

Max Hall issues apology

90% of the BYU & Utah fans have class, and Hall knows it. If you don't...

This might be my favorite article I've ever read from the Deseret News. Kudos.

Y. student vanished in China

Thank you for not giving up and don't give up now brother and sister...

Child prostitutes don't get help

Dr. Lois Lee's work with children who are victims of child sexual...

Look at the preview for Pixar's "Up". The whole move is summarized in...

Advertisements