From Deseret News archives:
Utah e-tailer ready for sales rush
"It's always been that way," Holland said. "I think (fellow Utah e-tailer) Overstock.com would say the same. Thanksgiving is when the gun goes off. But we spend the whole year literally trying to make sure all systems are up to snuff for when our volume really hits. As CEO, I just try to get out of the way at this point in the game."
Holland thinks there are several forces at work that determine when his real crunch time will come. Some shoppers who find his Web site have already gone to retail stores and can't find what they're looking for, either in terms of merchandise or price. He also believes "people are shopping at work, where they have a high-speed connection.
"Employers, take note." There may be some extra hard-working types glued to their computer screens at work between now and Dec. 24.
The Associated Press reported last year that the Thanksgiving weekend Friday through Sunday garnered $925 million for online retailers, up 26 percent from the same period in 2004. And with the growing use of DSL and high-speed Internet connections on home computers, e-tailers are looking for another record year.
Holland recognizes there are different personality types when it comes to shopping. Some people are "super anal and organized. They're out there with the first bell. Others need to hear the ding a few times before it sinks in. I think the median bell curve for shoppers really triggers them around Dec. 11 or Dec. 12. For us, I can tell you with certainty, it's all hands on deck at that point."
In other words, no one at Backcountry.com worried about spending Thanksgiving night gearing up for the hordes that hit stores beginning at 12:01 a.m. Friday. But they'll have their late nights, Holland said.
The actual holiday is "not that busy people are doing other things besides shopping" online.
Though he declined to release more detailed numbers, Holland said his Web site gets about 150,000 visits per day. And as the holiday rush ramps up "it always kicks off when they start playing Christmas music in the stores" Backcountry's packaging and distribution operation in West Valley City will be humming.
"It's an automated warehouse, so we'll have gear flying all over the place."
The company is one of the fastest-growing in Utah, with Internet Retailer magazine rating them among the top 50 best Web sites.
E-mail: carrie@desnews.com
Comments
- Zimbabwe PM welcomes intervention 10:12 a.m.
- France, Rwanda agree to restore ties 10:06 a.m.
- Iran okays 10 enrichment sites 9:57 a.m.
- UAE to back banks amid meltdown 9:48 a.m.
- Sen. opposes a 2nd Bernanke term 9:39 a.m.
- NBA pressured to stop Adidas plan 9:34 a.m.
- Senate opens health care debate 9:30 a.m.
- Long road out of recession 9:24 a.m.
- Cougars beat Utes in overtime 1:11 a.m.
- UVU beats SUU; USU wins big 12:57 a.m.
- Hall mouths off about hate of Utah
- Cougars beat Utes in overtime
- Cave to be sealed with body inside
- BYU is champion of the state
- Credit Coug defense for win
- Cougar defense rose to occasion
- Field goals, penalties doomed Utes
- Jones' joy for life remembered
- Predicting the unpredictable: BYU wins
- Man trapped in Nutty Putty cave dies
- Cougars beat Utes in overtime
414 - Hall mouths off about hate of Utah
260 - Thunder rolls by Jazz
136 - Cave to be sealed with body inside
115 - Man trapped in Nutty Putty cave dies
115 - Editorial: Poor welcome for Palin
113 - Rivalry Week is highly profane
89 - Hall's legacy measured today
75 - Y. focused on 10-win season
73 - Letters: C02 causes warming
71
I wanted to tell them not to go. I dropped subtle hints. "My money is on...
When I was a kid, I worshipped my grandpa. He was undoubtedly my hero....
I am proud of Max Hall. Sure he didn't have a good game but when he had to he...
What Max said was unfortunate--generally sweeping generalizations like that...
BYU - please keep your 'throwback' jerseys and stop wearing Aggie blue.
Max pulled off a miracle as a sophomore QB and now he's pulle off another...
He said it the way a 24 year old means what his says about his rival. "We are...
I have been to one game at BYU several at Utah many at U of A,ASU,Vegasand in...
Loved his comments!! Amazing how many times we've heard Frute...
What alternative do you suggest? As you sit at home with fingers crossed...
Heck, even within hetrosexual marriages the definition varies. In my...
As a BYU fan I'm amazed at the careless rant. In the future, keep your mouth...




You can be the first to comment on this story.