From Deseret News archives:
Sento's growth bringing Utah jobs
The American Fork-based company, boosted primarily by handling customer service calls for Salt Lake-based Overstock.com Inc., plans to hire 200 more agents by next month, with most of the jobs being added in Orem. The company also plans to add 750 Spanish-speaking agents at a couple of centers within the next year, and Utah is among several states in the running for those jobs.
"Things are really looking up here," said Patrick O'Neal, Sento's chief executive officer. "We've had significant growth in the last year. We're pretty optimistic right now."
Sento had about 400 employees last fall when it started handling customer service activities outsourced by Overstock.com. Thanks to that, plus increased work from a few other clients, the company's work force has grown to about 600.
The company has two centers in American Fork and one each in Orem and Evanston, Wyo. Orem will get between 150 and 160 of the new jobs, with the remainder being added in Evanston.
Byrne called the companies' relationship "unusual" because Sento is only 20 miles away, employees of each company visit each other's offices continuously, the responsible Sento executive is in the Overstock office and Overstock is one of Sento's larger clients. He said he didn't think of the relationship as outsourcing, instead calling it "more of a 'hands-on' alliance."
The jobs added since last fall, plus the 200 announced Tuesday, will be primarily due to Overstock's needs, but other companies, including U.S. Digital Television Inc. and STSN, are major clients warranting the new positions, O'Neal said.
"We expect to have all these people on board by the end of August at the latest, possibly before then," he said. In a news release Tuesday, O'Neal said the anticipated revenue that may be generated from this new business will amount to about $9 million over the next 14 months.
Sento stock climbed nearly 13 percent Tuesday, finishing the day at $5.69, up 64 cents per share. During the past year, the price has ranged from $2.06 to $17.89.
The company also will open a Spanish-only facility that will have 250 workers and expects to have another soon thereafter.
Comments
- Obama seeking a balance in China 10:44 p.m.
- Are students safe from predators? 10:44 p.m.
- Allegations keep police busy 10:43 p.m.
- Educators convicted of misbehavior 10:42 p.m.
- Recession hits Gen Xers hard 10:41 p.m.
- Freedom of speech on campuses? 10:37 p.m.
- New curriculum focuses on Indians 10:35 p.m.
- POWs remembered at Fort Douglas 10:33 p.m.
- Higher salary for Ogden mayor? 10:32 p.m.
- Prof repeats sheep claims 10:31 p.m.
- BYU happy to escape with victory
229 - TCU creams U.
224 - Editorial: Mormons and gay rights
206 - Will state consider gay rights law?
149 - Letters: Strange breed in Utah
133 - Can BYU root for (ick) Utah Utes?
131 - RSL heads to MLS title game
124 - Utes remain silent about BCS
120 - Celtics crush Jazz
104 - TCU stays 4th in AP; Y. 19th, U. 23rd
91
Sears is holding a special VIP night Sunday, Nov. 15, in stores and online.
Maybe someone out there can help me understand how raising the state...
I'm curious why the quotes in the article have been changed since it was...
Just to get this straight, your brilliant idea is to drop one of the only...
Mr. Wharton's views are unacceptably bigoted.
I am a big UNGA fan, not just the athletes, the entire family. Harvey has...
New Mexico is terrible and BYU barely won. REALITY!!! TCU will kill this team...
The obvious one is Boise State. Then I would add SMU which is a real rivalry...
Several reasons why this shouldn't, or couldn't work. Conferences are not...
Expanding is good. I love when people go back to wac expansion. Smu,rice, la...
Done with Bronco ball. This program gets worse every year...can't stand this...
To "Get Real" 18 years in the Senate going for 24, I see that as a...


You can be the first to comment on this story.