From Deseret News archives:
Most credit reports contain mistakes
Survey finds 1 in 4 has errors that could seriously harm consumers
Serious errors found in the credit profiles maintained on some 90 percent of American adults include consumer accounts incorrectly listed as delinquent or in collection or that actually belong to another person, said the report by Public Interest Research Group.
Of the 197 credit reports collected from people in 30 states, 79 percent had some sort of error, while 54 percent included personal identifying information that was misspelled, outdated, belonged to someone else or was otherwise incorrect. Thirty percent contained credit accounts that consumers had closed but that remained listed as open. Nearly 8 percent were missing major credit, loan or mortgage accounts that indicate creditworthiness, PIRG said.
"The big credit bureaus and big business tolerate big mistakes in credit reports," said Ed Mierzwinski, PIRG's consumer program director. "But those mistakes ruin the financial reputations of hardworking Americans."
The people who provided information for the survey were members of PIRG an arrangement that a spokesman for the credit-reporting industry said unfairly skewed the results.
Also, in conducting the survey, PIRG "unilaterally decided what is a serious error," said Norm Magnuson of the Consumer Data Industry Association.
Spokesmen for Experian and Trans Union didn't immediately return telephone calls seeking comment on the PIRG survey. Equifax spokesmen couldn't immediately be reached.
PIRG and other groups advise consumers to examine their reports from all three credit bureaus at least once a year before applying for new credit. The reports are available without charge in several states and will be provided free nationwide by late next year.
PIRG also called on Congress and state legislatures to strengthen consumers' right to seek redress in the courts when a credit bureau or creditor fails to protect personal data or comply with an investigation.
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