From Deseret News archives:
Book it STSN has no reservations about hotel connectivity market
STSN specializes in providing broadband Internet connectivity in hotels, linking guests to the Net in their rooms, at conferences and in common areas through either wired or wireless setups.
"What we've done are things we think are very unique," said Michael Z. Jones, the company's senior vice president of sales. "We've been very aggressive in trying to understand the true needs of the business traveler and put a service in place that meets those needs."
STSN started in 1998 with technologies designed to control the environment or otherwise personalize the hotel room setup, but hotels told the company's founders that high-speed Internet was what they wanted. So STSN focused on that, and now the company is in about 1,000 properties in the United States and 900 outside the country and in about 265,000 guest rooms and hotel meeting rooms worldwide.
Marriott was one of the first companies to contract with STSN and now makes up about half of its property portfolio in the United States. Other major chains that have signed on with STSN are Hilton and La Quinta.
STSN common-area wireless connectivity can be found in 690 hotel properties. "Depending on the month you look, we're either No. 3 or No. 4 on the list of hot-spot providers in the world," Jones said.
The company generates revenue either through guest-room use or as a managed-services provider to the property. Conference connectivity is customized, often with STSN working with the hotel sales director to seal a deal for a particular conference.
As for guests, they'll find an easy-to-use, secure connection.
"Our proprietary technology makes it very simple, without loading drivers or any pervasive stuff coming onto their system, to get up and running," he said.
STSN's beginnings were shaped by hotels interested in getting a robust high-speed Internet service. "So the market helped the founders focus on that core competency, then they raised the level of the core competency by agreeing to high levels of standards they wanted deployed. STSN was able to meet and exceed those high standards set by those early partners and achieve a very aggressive rollout," Jones said.
Comments
- Flash win home opener 11:39 p.m.
- Top 25 roundup: Texas wins big 11:33 p.m.
- Packers beat Ravens, 27-14 11:23 p.m.
- 'Ham' operator helps with rescue 11:23 p.m.
- Guv taps atty to be general counsel 11:22 p.m.
- Refinery will make flares quieter 11:20 p.m.
- Trio Da Paz serves up plenty of heat 11:18 p.m.
- BCS reform still needed 11:15 p.m.
- Opposition to soccer complex 11:15 p.m.
- Vietnam vet finally gets Purple Heart 11:13 p.m.
- Cougars going back to Vegas
- Utah/BYU rivalry can be more civil
- TCU to play Boise in Fiesta Bowl
- Y. profs: Beck not all-knowing
- Bring the true spirit of Christmas
- Witness: Mitchell stalked victims
- Utes excited to go to San Diego
- BYU professor remembered
- Answers for the BCS
- Winter weather is here to stay
- Letters: Liberal because LDS
279 - Y. profs: Beck not all-knowing
261 - TCU to play Boise in Fiesta Bowl
203 - Letters: Global warming a lie
154 - Cougars going back to Vegas
147 - Utah/BYU rivalry can be more civil
134 - George lost in rivalry hatefest
119 - Ed Smart 'appalled' at testimony
100 - Harpring's NBA career is over
96 - Utahns want health care reform bills
78
If you want to learn what it's like to be an astronaut on the...
I haven't yet played "Call of Duty: Modern Warfare 2," and honestly I...
All those numbers when all you reall need to know is that BYU has beat Utah...
All thos numbers when all you reall need to know is that BYU has beat Utah...
So Sam da Ham, when you said this: "Not so. Al Gore is poised to make...
Any legislator seriously thinking of raising taxes need to have their head...
Not Vigal, sorry I had to correct, she was one of my best friends.
not really Gary, actually a Cougar graduate that wish Max had shown some...
Northern Lights, I don't see where anyone here has said you can't believe...
In spite of what you may think, religion is not the reason for your political...
still mad about the loss huh? 26-23 bud.
Third Place Teams... | 3:51 p.m. Dec. 7, 2009 Don't get invited to the Las...




You can be the first to comment on this story.