From Deseret News archives:
Gray Area: Picking a nursing home? Hang around and watch
Adds Helen Rollins, who is managing her mother's care from 2,000 miles away, "the polite word is advocate. The real word is 'warrior."'
The experts offer advice on picking a nursing home or assisted living center: Don't just walk around but hang around, says Paul Fairholm, immediate past president of the Utah Assisted Living Association. Visit at least a dozen. And don't wait until you're in crisis mode, which is the worst time to make a decision. See how the staff interacts, adds Marilyn Luptak, University of Utah College of Social Work. "Do they stop and talk to the residents?"
One expert suggests not using the nursing home physician, who may only see the patient irregularly and at odd hours like, say 5 a.m. But you have to ask about policy on using outside physicians; some nursing homes won't allow it.
Deb Burcombe, Utah HealthCare Association deputy director, says to be wary if administration blames problems on the residents. That's a very bad sign. And take the lobby with a grain of salt, she adds. A chandelier in the lobby looks nice, "but it's the philosophy and attitude of the caregivers that matter."
Adds one nursing assistant: "If you're a family member, please, please check up on them. Make sure their briefs are dry. Just pop in on them, and not every day at the same time."
E-mail: lois@desnews.com, jarvik@desnews.com
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